We repair and customize outdoor gear - so you can get back to exploring!
Gear like:
Tents
Sleeping bags
Backpacks
Insulated and waterproof clothing
Gore-Tex
Dog gear
& more!
Repairs:
Zippers
Patches
Buckles
Webbing
Tent poles
Waterproofing
Alterations & customizations
Start Your Repair
Fill out the intake form here
Drop off or mail in your item
Local drop-off: Volta (drop box), Southwest Cycle (at the counter), Alpenglow Bar Harbor (drop box), or the Golden Hour Workshop (oversized items, by appointment only)
Mail in: choose this option on the intake form and we’ll reach out to start the process. Whenever possible, we’ll assess photos of your requested repair or modification and offer a quote before you mail your item. Please send all photos to info@goldenhourgearrepair.com
We’ll email you an estimate to approve
Once you approve your estimate, you’ll receive an emailed invoice with a payment link
We start sewing!
Pick up your repaired item at Volta, Southwest Cycle, or Alpenglow, or have it mailed to your house.
Get back to adventuring!
Frequently Asked Questions
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We offer repairs, modifications, and custom fabrication for:
technical & outdoor clothing
zippers
waterproof layers
sleeping bags
tents
backpacks
dog gear
marine canvas
small sail repair
equipment and instrument cases
rooftop tents
Still not sure if your item qualifies? Contact us!
We’re also available for on-site repair events, classes/workshops, and B2B warranty repairs. Email info@goldenhourgearrepair.com to learn more.
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Get started here! If you have questions, feel free to reach out to info@goldenhourgearrepair.com.
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We offer repairs by mail, and can also mail your item home if you drop it off while on a trip to Acadia. Customers are responsible for shipping charges, but we’re able to provide shipping labels at lower rates than retail. Roundtrip shipping ranges $15-35 for most items, depending on size and distance. Your estimated shipping cost will be included with your quote.
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Email us at info@goldenhourgearrepair.com or reach out through our contact form!
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All work is custom, but in general:
Zipper sliders* - $25
*usually the cause of a zipper that won’t stay zipped, or is stuck
Full zipper replacement (jacket) - $105+
Full zipper replacement with seam tape (waterproof jacket) - $125+
Pocket zipper replacement - $65+
Sewn patch - $45+
Sewn and waterproof (seam taped) patch - $75+
Before any repair work is done, you’ll receive an estimate to approve for your specific project.
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We don’t have standard open hours at the Golden Hour workshop, so we recommend dropping off and picking up through our partners at Volta, Southwest Cycle, and Alpenglow.
If you happen to be in Southwest Harbor, you’re always welcome to see if we’re in — you can find us at 19 Clark Point Road, #106 (upstairs). To drop off very large items, email info@goldenhourgearrepair.com to make an appointment.
FAQs
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We can repair and customize technical & outdoor clothing, sleeping bags, tents, backpacks, dog gear, and more! If it’s made of fabric and you use it to go outside, it’s probably a good fit for our services. We can replace zippers and stitching on most items, including shoes.
Some things we don’t work on: formalwear or ”dress” clothing, safety gear (including harnesses, slings, and cams), bikes, skis, reknitting sweater holes, or resoling climbing shoes.
Some things aren’t a good candidate for repair:
Delamination: the boogeyman of gear repairers. This is when the waterproof lining on a fabric starts flaking or peeling off. If it’s a small section — or just one panel on a backpack of multiple fabrics — we may be able to help. If your raincoat is more dandruff than liner, it’s TKO. Contact us about recycling or upcycling.
Still not sure if your item qualifies? Contact us!
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YES! We love working on custom modifications that take the gear you know and love, and make it BETTER. If there’s something bugging you about your gear, we want to hear about it!
(This repairer once ejected a set of car keys into Somes Pond while paddleboarding. They were never recovered… but that belt bag now has an internal key clip. We get it.)
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Our lead time varies by season and job complexity.
Leaving on a trip or have a specific deadline? Let us know in the intake form and we may be able to offer a rush option.
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Every repair is custom, but in general:
Zipper sliders* - $25
*usually the cause of a zipper that won’t stay zipped, or is stuck
Full zipper replacement (jacket) - $105+
Full zipper replacement with seam tape (waterproof jacket) - $125+
Pocket zipper replacement - $65+
Sewn patch - $45+
Sewn and waterproof (seam taped) patch - $75+
Before any repair work is done, you’ll receive an estimate to approve for your specific repair.
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Repairs aren’t perfect restorations, but your repair will always match the quality, durability, and aesthetic of your item. Repairs can be subtle or a bold pop of color — that’s up to you! For examples of past work, check out Instagram.
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We use the same high-end industrial sewing machines that are used in production facilities. These machines are purpose-built to create precise, durable stitching, even on tough-to-reach areas or heavy duty materials.
We are committed to sourcing high-quality parts and technical fabrics. We carefully source fabrics to match the fabric weight and type of your item — but please know that, due to supply chain constraints, we can’t always match the color exactly.
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Strong maybe! If there’s a repair service you wish we offered, drop us a line. Golden Hour Gear Repair is a community business, and that means that you, our community, can decide where we’re headed next!
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Are you…
An outdoor rental or guiding business with a large volume of repair items
A local business or organization interested in a GHGR drop box at your location, or in holding a repair class
An outdoor brand that offers warranty repairs
Please reach out to Isabella at isabella@goldenhourgearrepair.com :)
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