We repair and customize outdoor gear - so you can get back to exploring!

Gear like:

  • Tents

  • Sleeping bags

  • Backpacks

  • Insulated and waterproof clothing

  • Gore-Tex

  • Dog gear

  • & more!

Repairs:

  • Zippers

  • Patches

  • Buckles

  • Webbing

  • Tent poles

  • Waterproofing

  • Alterations & customizations

Get Started
FAQs

Start Your Repair

  1. Fill out the intake form here

  2. Drop off or mail in your item

    • Local drop-off: Volta (drop box), Southwest Cycle (at the counter), Alpenglow Bar Harbor (drop box), or the Golden Hour Workshop (oversized items, by appointment only)

    • Mail in: choose this option on the intake form and we’ll send you a shipping label

  3. We’ll email you an estimate to approve

  4. When your repair is complete, you’ll receive an emailed invoice with a payment link

  5. Pick up your repaired item at Volta or Southwest Cycle — or, let us mail it back to you!

  6. Get back to adventuring!

FAQs

FAQs

  • We can repair and customize technical & outdoor clothing, sleeping bags, tents, backpacks, dog gear, and more! If it’s made of fabric and you use it to go outside, it’s probably a good fit for our services. We can replace zippers and stitching on most items, including shoes.

    Some things we don’t work on: formalwear or ”dress” clothing, safety gear (including harnesses, slings, and cams), bikes, skis, reknitting sweater holes, or resoling climbing shoes.

    Some things aren’t a good candidate for repair:

    • Delamination: the boogeyman of gear repairers. This is when the waterproof lining on a fabric starts flaking or peeling off. If it’s a small section — or just one panel on a backpack of multiple fabrics — we may be able to help. If your raincoat is more dandruff than liner, it’s TKO. Contact us about recycling or upcycling.

    Still not sure if your item qualifies? Contact us!

  • YES! We love working on custom modifications that take the gear you know and love, and make it BETTER. If there’s something bugging you about your gear, we want to hear about it!

    (This repairer once ejected a set of car keys into Somes Pond while paddleboarding. They were never recovered… but that belt bag now has an internal key clip. We get it.)

  • Our lead time is usually around 3 weeks once an estimate has been approved.

    Leaving on a trip or have a specific deadline? Let us know in the intake form and we may be able to offer a rush option.

  • Every repair is custom, but in general:

    • Zipper sliders* - $25

      *usually the cause of a zipper that won’t stay zipped, or is stuck

    • Full zipper replacement (jacket) - $85+

    • Full zipper replacement with seam tape (waterproof jacket) - $120+

    • Pocket zipper replacement - $65+

    • Sewn patch - $45+

    • Sewn and waterproof (seam taped) patch - $75+

    Before any repair work is done, you’ll receive an estimate to approve for your specific repair.

  • Repairs aren’t perfect restorations, but your repair will always match the quality, durability, and aesthetic of your item. Repairs can be subtle or a bold pop of color — that’s up to you! For examples of past work, check out Instagram.

  • We use the same high-end industrial sewing machines that are used in production facilities. These machines are purpose-built to create precise, durable stitching, even on tough-to-reach areas or heavy duty materials.

    We are committed to sourcing high-quality parts and technical fabrics. We carefully source fabrics to match the fabric weight and type of your item — but please know that, due to supply chain constraints, we can’t always match the color exactly.

  • Strong maybe! If there’s a repair service you wish we offered, drop us a line. Golden Hour Gear Repair is a community business, and that means that you, our community, can decide where we’re headed next!

  • Are you…

    • An outdoor rental or guiding business with a large volume of repair items

    • A local business or organization interested in a GHGR drop box at your location, or in holding a repair class

    • An outdoor brand that offers warranty repairs

    Please reach out to Isabella at isabella@goldenhourgearrepair.com :)

  • Contact us!