We are currently accepting repairs through our drop boxes (instructions above), and through the mail.

Contact us for mail-in repair instructions.

We can repair and customize technical & outdoor clothing, sleeping bags, tents, backpacks, dog gear, and more! If it’s made of fabric and you use it to go outside, it’s probably a good fit for our services.

Some things we don’t work on: formalwear or ”dress” clothing, safety gear (including harnesses, slings, and cams), bikes, skis, reknitting sweater holes, or resoling climbing shoes.

Some things aren’t a good candidate for repair:

• Delamination: the boogeyman of gear repairers. This is when the waterproof lining on a fabric starts flaking or peeling off. If it’s a small section — or just one panel on a backpack of multiple fabrics — we may be able to help. If your raincoat is more dandruff than liner, it’s TKO. Contact us about recycling or upcycling.

Still not sure if your item qualifies? Contact us!

YES! We love working on custom modifications that take the gear you know and love, and make it BETTER. If there’s something bugging you about your gear, we want to hear about it!

(This repairer once ejected a set of car keys into Somes Pond while paddleboarding. They were never recovered… but that belt bag now has an internal key clip. We get it.)

Turnaround time depends on the complexity of the repair and whether parts are in stock, or need to be ordered. In general, most repairs take 1-3 weeks.

Leaving on a trip or have a specific deadline? Let us know in the intake form and we’ll accommodate you if we can!

Repairs and most modifications range $20 - $120. Once we have your item in hand, we’ll email or text you an estimate to approve.

Repairs aren’t perfect restorations, but your repair will always match the quality, durability, and aesthetic of your item. Repairs can be subtle or a bold pop of color — that’s up to you!

We use the same high-end industrial sewing machines that are used in production facilities. (For the machine nerds out there, hit us up for a list!) These machines are purpose-built to create precise, durable stitching, even on tough-to-reach areas or heavy duty materials.

We are committed to sourcing high-quality parts and technical fabrics. We carefully source fabrics to match the fabric weight and type of your item — but please know that, due to supply chain constraints, we can’t always match the color exactly.

Sometimes we get lucky, but often, we can’t exactly match your fabric. Outdoor gear brands work directly with international fabric mills, factories, and suppliers to access an incredibly wide range of colors and textures. These fabrics aren’t usually made in the United States, and are only available to wholesale buyers — sometimes with exclusive brand contracts. As a small gear repair shop, we don’t have access to the same breadth of fabrics as big manufacturing brands.

For this reason, we can’t always guarantee an exact match — but we WILL always provide a material with the right technical properties for your repair, and give you the opportunity to make your piece truly unique, whether that’s subtle or vibrant! When you receive your estimate, we’ll let you know what fabric we have available so you can decide.

Strong maybe! If there’s a repair service you wish we offered, drop us a line. Golden Hour Gear Repair is a community business, and that means that you, our community, can decide where we’re headed next!

Are you…

• An outdoor rental or guiding business with a large volume of repair items

• A local business or organization interested in a GHGR drop box at your location, or in holding a repair class

• An outdoor brand that offers warranty repairs

Please reach out to Isabella at isabella@goldenhourgearrepair.com :)

Contact us!